Refund Policy

You have the right to cancel your subscription within 14 days of the initial purchase without giving any reason. To exercise this right, contact us at [email protected] and we will issue a full refund.

By choosing to download or activate the BastAC resource on a live server before the 14 day period ends, you acknowledge that you are waiving your cancellation right for that billing cycle, as the digital content has been supplied and its supply has begun with your express consent.

Checkout is not taking payment yet. Monthly is £39 / month. Lifetime is £149 one time. Monthly renews when payment is open. Lifetime is paid once. Nothing is charged today. Contact [email protected].

If you experience a significant service outage or defect that we cannot resolve within a reasonable timeframe, we may issue a pro rata refund or service credit at our discretion. Contact [email protected] with details of the issue.

Checkout is not taking payment yet. There is no card charge to reverse. Approved refunds are arranged with [email protected]. When a payment has been taken, processing times depend on your bank but typically take 5 to 10 business days.

Custom integrations, professional services and any plan already beyond its 14 day cancellation window are non refundable, except where required by law.

For refund requests or questions, contact us at [email protected]. The law of England and Wales applies. NYRU SERVICES LIMITED, company number 15968675, 128 City Road, London, England, EC1V 2NX.